Current combined platform and AI operating spend
Cost Domains
FinOps should connect spend to the service areas that create it and feed an owned optimization backlog.
| Cost Domain | Current Trend | Main Driver | Owner / Action |
|---|---|---|---|
| AI routine tiers | Stable and within forecast | Knowledge and request-intake volume | Platform admin / keep low-risk routing at Tier 1-2 |
| AI premium tiers | Rising slightly | Incident command support and leadership analysis | IT leadership / review premium-use approvals |
| Observability tooling | Healthy and predictable | Metric retention and synthetic-check growth | Infrastructure lead / review data-retention policy |
| Remote access vendor service | Watch | Escalation surge and premium support-hours use | Vendor owner / challenge overage path |
| Web and data platform services | Within target | Planned publishing and scheduled refresh workloads | Service owners / no action required |
Current Cost Governance Levers
These are the operational decisions that most directly affect spend without damaging service quality.
Keep standard knowledge and intake demand on lower-cost tiers unless risk or ambiguity requires escalation.
Require explicit justification before specialist or premium tiers are used for leadership or incident work.
Use escalation evidence and volume patterns to dispute or renegotiate surge support charges.
Keep observability useful without accumulating high-cost storage or duplicate data streams.
Optimization Portfolio
Cost governance should lead to owned improvement work, not just monthly commentary.
Review all Tier 5 requests and tighten approval guidance for leadership-analysis use cases.
Reduce duplicate synthetic checks across two internal paths to cut low-value observability spend.
Prepare remote access vendor overage evidence pack before contract review.
Align service ownership with cost ownership for public web and data-refresh workloads.