ODOE Change Risk

Change Management And Risk

Plan, approve, and monitor changes with visible risk, rollback readiness, blackout awareness, and clearer change-to-service impact analysis.

Planned Change Discipline

Make risk, approvals, and rollback visible before change windows open.

This page shows how ODOE IT could govern planned changes with explicit risk scoring, blackout awareness, dependency checks, and rollback readiness. The goal is not more process for its own sake. The goal is safer delivery, clearer accountability, and fewer avoidable incidents caused by poor change discipline.

Audience: change owner, approver, leadership Use: weekly change review + release readiness Connected to: Calendar + Approvals + Assets
scheduled
9

Planned changes in view

watch closely
2

Elevated-risk changes

ready
100%

Changes with rollback notes attached

freeze pressure
1

Potential blackout-window conflict

Upcoming Change Schedule

The change view should make timing, risk, and approval posture obvious before the window begins.

2 elevated-risk items
Change Window Risk Rollback / Approval State
Remote access gateway patch
Core connectivity service change with dependency impact
Saturday 8:00 PM Elevated Rollback plan attached; final approval pending infrastructure lead review
Energy Strategy site update
Planned content and publishing release
Friday 4:00 PM Moderate Publish package ready; content owner approval required
Public data refresh validation change
Refresh workflow logic and pre-check alerting
Thursday 6:30 PM Moderate Rollback tested; data owner approved
Teams retention standard update
Governance rule adjustment across select workspaces
Tuesday 7:30 PM Low Standard change; manager approval recorded

Risk Factors

Risk should be visible as a combination of service impact, timing, reversibility, and dependency complexity.

Blast Radius

How many users, divisions, or services could be affected if the change goes wrong.

Dependency Complexity

Whether the change touches vendor-managed systems, shared infrastructure, or cross-service chains.

Rollback Confidence

Whether the team has a tested, time-bounded path back to last-known-good service.

Business Timing

Whether the change lands near reporting deadlines, leadership reviews, or critical public-facing windows.

Change Lanes

Different change types should move through different levels of review and control.

Standard

Low-risk, repeatable changes with known rollback and pre-approved control pattern.

repeatable pre-approved

Normal

Planned changes needing explicit review of timing, dependencies, and rollback readiness.

scheduled review named approver

Emergency

Service-restoring changes executed under incident command with retrospective review and audit follow-up.

incident-driven retrospective approval