SysOps AI Enterprise Service Platform

Overview

Concise entry point for the full platform story: intake, operations, leadership, AI governance, infrastructure, risk, auditability, and mobile access in one connected experience.

Session requiredAuthenticated routes expect a real session token or cookie.API base: https://dev.sysopsai.net/api
Production Web Entry

One route-based web shell for the SysOps AI service platform.

`apps/web` is now the production web application boundary. High-value surfaces are migrating here first, while the remaining visual demo library stays reachable through the legacy bridge during the cutover.

API base: https://dev.sysopsai.net/apiMigrated now: Overview, Request Intake, Intake Flow, Stakeholders, Mobile, Operations, Team Status, Kanban, Work Queue, Calendar, Recovery, Leadership, Portfolio, Catalog, Knowledge, Approvals, Problems, Assets, AI Tiers, AI Routing, AI Priorities, AI Handoff, AI Runbook, Severity, Command, Infrastructure, Network, Changes, Security, Vendors, FinOps, Optimization, Admin, Audit, Reference, SOP, TrainingLegacy bridge still available
delivery wave
37

Migrated pages now in apps/web

legacy bridge
0

Substantive demo surfaces still waiting on migration

runtime contract
Shared

Auth/session env and request context with apps/api

next focus
UI

Full application migration now unblocked by auth/session foundation

Recommended Walkthrough In The New App

Start here when showing that the runtime web app is no longer a placeholder shell.

Phase I route shell
1

Request Intake

Business-friendly front door with guarded AI clarification.

Migrated in apps/web
2

Stakeholder Service

Business-facing status and communication without ticket jargon.

Migrated in apps/web
3

Operations

Daily delivery, queue pressure, incidents, and change readiness.

Migrated in apps/web
4

Role-Based Kanban

One work inventory, translated differently for each audience that acts on it.

Migrated in apps/web
5

Work Queue

Plain-language tickets with priority, blockers, AI assist boundaries, and next actions.

Migrated in apps/web
6

Work Calendar

Time-based view of incidents, approvals, change windows, and leadership decisions.

Migrated in apps/web
7

Leadership

Executive summary for risk, initiative alignment, and decisions.

Migrated in apps/web
8

Service Catalog

Published services, approval expectations, and next-step routing.

Migrated in apps/web
9

Knowledge

Grounded self-service answers and safe escalation guidance.

Migrated in apps/web
10

AI Service Tiers

Governed AI capability tiers tied to risk, cost, and service need.

Migrated in apps/web
11

AI Routing Policy

Operational logic that chooses the right AI path before a model is used.

Migrated in apps/web
12

AI Prioritization Board

Explainable queue ranking with AI-assisted priority reasoning and visible challenge points.

Migrated in apps/web
13

AI Execution Handoff

Bounded AI task delegation with visible scope, approval gates, and audited write-back.

Migrated in apps/web
14

AI Runbook

Human-controlled incident execution with AI-supported evidence and communication steps.

Migrated in apps/web
15

Severity Framework

One severity model across business impact, response cadence, and AI guardrails.

Migrated in apps/web
16

Major Incident Command

Live bridge roles, checkpoints, communication rhythm, and command decisions in one place.

Migrated in apps/web
17

Infrastructure Status

Translate technical signals into service health, ownership, and operational timing.

Migrated in apps/web
18

Network Observability

Turn latency, synthetic checks, and anomalies into service-path meaning.

Migrated in apps/web
19

Change Risk

Read planned changes in terms of blast radius, timing, and rollback confidence.

Migrated in apps/web
20

Security Exception Review

Keep privileged access and policy exceptions visible enough to govern actively.

Migrated in apps/web
22

FinOps Cost Governance

Connect AI usage, platform spend, and vendor costs to budget discipline.

Migrated in apps/web
23

Budget Optimization

Turn cost visibility into owned savings work without weakening service.

Migrated in apps/web
24

Platform Administration

Govern users, policy, notifications, service owners, and platform controls visibly.

Migrated in apps/web
25

Audit History

Trace who changed what, when, and why across incidents and governed actions.

Migrated in apps/web
26

Reference Library

Institutional memory and internal context preserved as a route-native surface.

Migrated in apps/web
27

SOP Governance

Formal procedures, versioning, review cadence, and audit discipline.

Migrated in apps/web
28

Training Hub

Role-based onboarding, enablement, and AI-guided coaching patterns.

Migrated in apps/web
29

Team Status Board

See staffing availability, bridge coverage, and assignment readiness in one place.

Migrated in apps/web
30

Executive Portfolio

Strategic initiative health and leadership tradeoffs above the queue layer.

Migrated in apps/web
31

MTTR Analysis

Track resolution-time drivers, blocked time, and where recovery is slowing down.

Migrated in apps/web
33

Approval Workflow

Keep authorization states visible and time-bound instead of disappearing into email.

Migrated in apps/web
34

Problem Review

Turn recurring incidents into owner-led improvement work and runbook growth.

Migrated in apps/web
35

Asset And Dependency View

Understand blast radius and service dependencies before incidents or changes spread.

Migrated in apps/web
36

Mobile Stakeholder View

Compact mobile-friendly status, request, approval, and maintenance messaging.

Migrated in apps/web
37

Legacy Demo Archive

The old demo entry remains reachable for historical comparison, but the substantive product surfaces now live in apps/web.

Legacy demo bridge

Platform Zones

The shell keeps the same operating-model story as the demo, but moves it into the runtime application boundary.

Service Front Door

Request intake, catalog, knowledge, reference, SOP, and training define how work enters and how users self-serve safely.

Daily Operations

Operations, work queue, incidents, changes, and recovery views keep the team disciplined instead of reactive.

Leadership And Stakeholders

Executive and stakeholder views show priorities, risks, and decisions without drowning readers in queue detail.

Governed AI

Tiering, routing, approvals, and audit keep AI assist bounded and explainable inside public-sector constraints.